Mission Hospital of Asheville, North Carolina received Requirements for Improvement (RFIs) for direct and indirect standards during its recent Joint Commission site survey. Mission challenged eight of the findings with detailed VSurvey audit data reports and overturned seven of the RFI’s… Full Case Study

The busy staff at Dosher Memorial, a 100-bed acute care hospital, had VSurvey access for several months but put off its implementation. Once CNO Connie Shea had the results from a recent Joint Commission survey in hand, managing ongoing compliance was top of her mind. She sat down with her account manager for a one-on-one webinar and within the hour created an implementation plan. In three months time, Dosher went from zero use to…Full Case Study

This case study describes a Texas children’s hospital that is a VSurvey super user. The hospital’s Accreditation Coordinator turned to VSurvey to efficiently manage the vast amount of data her large hospital compiles. The hospital creates roughly 10,000 entries into their 50 active audits every quarter. Staff sees substantial changes…Full Case Study

A west coast children’s hospital’s Quality Improvement Coordinator saves two hours per audit tool by managing the process in VSurvey. The hospital has achieved the capacity to collect and analyze more data with the same amount of dedicated staff time. In addition to time savings, running several key tracers in…Full Case Study

A for profit 13-hospital integrated health system, uses VSurvey to collect, graph and analyze incident occurrences. The system’s VP of Quality worked with her VSurvey account manager to create an audit that met the incident requirements across all hospitals in the health system. The full VSurvey implementation allows her to…Full Case Study

With a central location to collect, analyze and report data, Mission Hospital’s Accreditation Coordinator saves two hours each day on accreditation readiness. The hospital’s use of VSurvey is multi-faceted, taking full advantage of tools like... Full Case Study

As a 12 bed critical access hospital, Mayers Memorial Hospital has more work than employees. VSurvey has proven to be an easy, time efficient way for them track CMS compliance, enter audit data, create reports and manage hundreds of policies. Implementation started out slow, but… Full Case Study

John Muir’s Quality Management Department uses VSurvey to pass aggregated data to Directors who can then take direct action on compliance issues. The 580 bed, two-campus health system had been conducting regular mock surveys in their hospital departments for about a year, and the QM team was charged with … Full Case Study

With 300 users averaging 1000 logins and 3000 audit runs per month, VSurvey has helped Carteret General Hospital successfully prepare for three Joint Commission Surveys. Carteret, one of Verge Solutions first VSurvey clients, has been steadily using the software in a variety of ways over the past four years. Carteret administrators credit their continued use to… Full Case Study

A west coast hospital’s HIM director needed to monitor the compliance of a new Joint Commission requirement for physicians to include their dictation and signature on orders and progress notes. The hospital’s key user was on a leave of absence, so the HIM director, new to VSurvey, called customer support for help… Full Case Study

Prior to implementing VSurvey, Lewis County General Hospital managed compliance the old fashioned way: paper tools and word of mouth. Looking to increase compliance management and save time, Lewis County turned to VSurvey. The 54-bed hospital uses VSurvey to track compliance, manage policies, and audits… Full Case Study

Southeastern Regional Medical Center (SRMC) in North Carolina stays on top of its Joint Commission accreditation management by utilizing VSurvey. SRMC decided to set its sights on Magnet Accreditation, and formed The Magnet Executive Steering Committee and the Magnet Writing Team to lead the efforts. VSurvey user Teresa Vanderford, a member of the hospital’s Magnet Committee, looked to the tool to create a hospital-wide tracer … Full Case Study

A for profit health system was months into using VSurvey to track incidents across the 13-hospital integrated health system, when the Quality Manager at one of the campuses, began exploring the benefits of the online tool at the local level. She worked with her account manager to build two tools within VSurvey…Full Case Study

Franklin Square Hospital Center, a 360+ bed community teaching hospital (part of MedStar Health System and a Magnet Designated Hospital), had a strong key user structure in place for a swift VSurvey implementation. Performance Improvement team members prioritized collecting data through VSurvey and…Full Case Study